Danielle Boileau was efficient in performing the service. She was also very cheerful in performing her duties. A pleasure to deal with.
12/21/13
Thanks so much to Shawn for the prompt service in helping us with our leak. Jan and i appreciate your effort and professionalism in dealing with us. I am also grateful for your discerning eye on the other aspects of my plumbing system so that future problems can be avoided. You are the best!! Martin Mills
12/16/13
Danielle is a most personable individual. She did the winter maintenance on our heat pump efficiently. She provided a full written and verbal report on the work that she did and offered some suggestions that may save us some heating costs. She can come back any time. Tom C
12/13/13
Danielle has been the best technician we have had since moving here in 2006. We give her 5 stars. thank you Danielle.
12/13/13
Mr. Shawn Cook installed our new natural gas water heater this week and we were impressed with his professionalism and explanation of the workings of the unit.
11/23/13
Justin L. was great! Straight up & gave me all the info I needed, answered all my questions. Will be seeing him again when he comes to repair my furnace. Very professional & knowledgeable.
11/23/13
Danielle was fantastic....personable, knowledgeable and helpful. By far the best furnace service we've ever had in our 12 years in this house! Wish we had known about you guys sooner!
11/16/13
Justin swooped into our home, diagnosed our problem quickly and repaired it within the blink of an eye ... after hours on a Friday night. He saved me $500 to boot and handled our menacing guard dog with good-natured aplomb. Thank you.
11/15/13
Shawn was very knowledgeable, efficient, and his presentation was excellent, I would recommend him to everyone I know, was very satisfied with his service! This is the second time I used this company and would use them in the future!! Thank you!!
10/26/13
Border customer since our last home and they were the first to call when the HWT leaked at our current home. Justin L was honest and friendly, patient with all my questions. Pro service.
10/21/13
Kelsey and Jason did an amazing job installing our new furnace. They were very personable, trustworthy, and informative. We would highly recommend Border Plumbing and Heating to our friends and family. Couldn't have asked for a better team. Thanks so much!
10/18/13
Shawn is a very competent, efficient and friendly professional. He will get my recommendations (along with Border) many times. Five and a half stars!!
10/15/13
Such a fantastic company, I'm a customer for life! Danielle was efficient and very friendly.
09/27/13
Tyson H did a great job today, as usual!! Tyson has serviced our furnace for over a year.. He is always courteous efficient and honest. I give Tyson 2 thumbs way up!! Keep up the great work Tyson!...
09/17/13
Danielle B. went above and beyond the call of duty once again for me. She had installed a new thermostat in July and it started to make noise. I phoned the office and they said that she should be there in about a half hour. When she got there she said that it was the transformer in my doorbell. She disconnected it and all was solved. I wasn't charged for her coming out and I was impressed on how soon she came and solved my problem. Kudos to Danielle.
41587
Shawn C. had several plumbing surprises when he started the renovations to my existing bathroom. The parts that should have been there in the wall, were not there. The old counter top sink was glued onto the counter with way too much adhesive. It was a real challenge getting the old sink out. The tub fixtures I had selected didn't fit the existing tub outlet. Shawn had to do some very real creative plumbing to make it all come together and work. There were two tub parts that I forgot to select, but Shawn found two parts that matched and it is all good. I am very pleased with the finished product.Thank you Shawn. Nicky
08/28/13
Shawn (plumber) was knowledgeable and outlined the steps necessary to complete the project. He completed the job in an efficient, professional manner and left the work site in a tidy condition. Shawn was friendly and respectful. I appreciated the discount given as a member of Border's Energy Savings Agreement Program.
08/23/13
First of all I would like to thank you so much for a great job you are always doing in taking the orders and despatching your technicians. A special thanks belong to Shawn who did once more an excellent work in improving our irrigation system with new valves. Shawn thank you it is always a great pleasure meeting you and look a bit over you shoulder and learn a bit more. See you next time - Werner
08/22/13
Shawn is very professional, pleasant and helpful. He explains exactly what needs to be done in detail and he let me know what the total amount will be before he started any work. Shawn answered all of my many questions. Thank you Shawn.
08/22/13
I want to thank all of those who I have dealt with at Border Plumbing and Heating. I made a request on line and had someone call me back that day. They gave me a day and time for my appointment. Shawn showed up promptly at the given time. He worked quickly, cleaned up and told me exactly what the problem was. He didn't even cringe when I asked him to look at a hair clogged, messy sink that my teenage daughter uses:) Thank you Shawn for everything you did! Next time we have a plumbing problem I will be sure to ask for you.
08/15/13
Shawn C installed our new hot water tank, he was very professional, fast and efficient. He is an asset to the company. We are very pleased with his job.
08/13/13
Tyson, was right on time, put his shoe covers, on, and got right to it. He let me know that my water tank was pretty old and that it could go anytime. He told me of the area's where the owners before us kind of makeshifted some of the work, and at some point in time I could have a leak. I was very impressed with his work and his attitude.
04/29/13
Shawn was our service specialist. Very pleasant, polite and efficient. He saved time by coming first to see what supplies he needed, then back again to complete the job. He was efficient, worked quickly and cleaned up too! Border is lucky to have such a great employee. Would not hesitate to call your company again! Thank you Shawn. 0 of 0 people found this review helpful. Helpful?
04/29/13
Aaron Short came out on an emergency call because Fortis shut off our gas to the furnace because we bought our home from someone who should have called a professional. Aaron was very thorough and friendly and even though he had to crawl under our home and remove black widow spider cobwebs, he was still smiling and very friendly throughout the entire time. He went beyond what he had to do to get our gas back on. We really appreciate all he does and for letting us know about the service contracts that were available and we signed up for. Great job AARON!
04/26/13
For great service and solutions for plumbing, heating and cooling throughout the Okanagan Valley, call and speak with the service pros at Border Plumbing, Heating, Air & Electrical today.
